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Joe Nally ITSS (IT Support Specialist) Instructor

“A career in IT is an exciting career choice for both men and women. The variety of roles and the constant changes in technology make it an ideal choice for those with an interest in technology. The move to virtualization, cloud technology and the IoT (Internet of Things) are some of the new and enabling technologies that are being introduced and developed at the moment.

PC Maintenance, Networking and Platform Administration disciplines remain an excellent route into the ICT sector for those with entry level skills which account for about 40% of the in-demand roles available (Skills Audit, 2014 – FIT). Students from the course have taken up jobs in multinational and IT service companies in Ireland and across the world. We have people in the UK, Germany, Australia, New Zealand, US, Canada, etc. Some trainees have set up their own companies.

The objectives of the course are kept up to date as technology changes. Updates are common, with major changes to content taking place every two to three years. The certification is recognized world-wide. The objectives and modules for each exam are set by the IT industry.

If you have an interest in IT, this is an ideal course to start your progression within the IT Industry. From a starting role as technician you can progress to other specialist roles. Looking forward to seeing you on the next ITSS course.”

Joe Nally

ITSS Instructor, Athlone Training Centre

Karl, ITSS (IT Support Specialist) trainee

“I am currently working in Technical Support for Ibub Communications in Mullingar. Prior to that I worked in Dublin for a company called Tomorrows World, where we provided Helpdesk, Deskside, Network and Project Support to several customers including the Department of Foreign Affairs, ESB and Aviva.

The ITSS course in Athlone gave me the skills and confidence to apply for and get these positions, but also to be successful in them. I would highly recommend this course for anybody changing careers or starting out in IT. Joe’s years of experience and friendly, helpful style made this course both fun and interesting.

I really enjoyed the course and made some great friends, two of whom also succeeded in gaining employment in Tomorrows World thanks to our excellent training experience in the Athlone Training Centre.”

Karl Moran, Ibub, recent ITSS Trainee, Athlone Training Centre.

Sharon, ITSS (IT Support Specialist) trainee

"I would be happy to recommend the IT Support Specialist Course to anyone. I'm now working as a Security Consultant with Espion, a Dublin based IT security firm and there is no doubt that doing the IT Support Specialist course was an important first step in my career path and i doubt that I would be where I am now without the foundation that the IT support training gave me.

The IT Support Specialist course helped me to go on and apply for my Masters in computer science in UCD and the knowledge i gained with Athlone Training Centre remains relevant in the work I'm doing today.

Equally important to the knowledge I gained on the course was the confidence I gained. This was largely due to the support and encouragement of training staff on the course who were excellent and very committed to the trainees.

Overall the IT Support Specialist course was a very positive and worthwhile experience for me where I learned a lot, gained confidence that I could find work in my chosen field as well as making friends and having fun".

Sharon Hui Xu recent ITSS Trainee, Athlone Training Centre.

Celine Kearney (Office Administrator) Instructor

“I have been an instructor in Athlone Training Centre since 2008, delivering a 40 week programme in Office Administration (Fetac Major 5). My background is in Industry and Education, I am a qualified teacher, with 11 years in the private sector working for Ericsson and O2, initially as a trainer and subsequently as a business and marketing consultant.

I have developed the course with a view to securing employment for my trainees. Trainees will leave the course with the ability to manage the day to day operations of any office environment. They gain experience in Microsoft Office (advanced level), customer service, teamwork, document management, report generation, presentation skills, use of office equipment, social networking for industry and SAGE computerised accounts.

All of the aforementioned skills are key to any industry today and good administration is invaluable. Trainees organise their own work placement and I engage with these employers over the period. Placement is high on this course (over 60%) with trainees securing employment or moving on to further education.”

Celine Kearney, Instructor Office Administration, Athlone Training Centre.

Fiona, (Office Administrator) student

“With two young children and being 4 years out of work, I found the Office Administration Course and my Tutors gave me the courage, confidence and the motivation to build my skills and qualifications.

The tutors were very encouraging, obliging and approachable at all times. Today I am working in Athlone Castle, in a position I am greatly enjoying, due to the help I received from the Staff in the Athlone Training Centre.”

Fiona Naughton, Athlone Castle - recent Trainee, Athlone Training Centre.

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